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Contact us

K-Optional Software Logo
Phone number
+1 (737) 228-3598
Email
developer@koptional.com
Austin, Texas
816 Congress Ave Suite #2019, Austin, Texas
Manhattan, New York
450 Lexington Ave Suite #4179, New York, New York
Chicago, Illinois
679 W Wrightwood Ave, Chicago, Illinois

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Frequently Asked Questions - Custom Software Development

Will I "own the code" that I hire you to develop?
Yes, in our standard development contract we ascribe all code / intellectual property ownership to you, the client.
How sure will you be of project costs ahead of time?
Unlike many other development groups, we offer fixed quotes at kick-off.
What makes K-Optional different than any other development group?
This industry is littered with failed projects and disappointment, something K-Optional won't let happen. The leading causes of a doomed project are poor craftsmanship, lack of accountability, mis-coordination and inexperience; we see our work as an art, provide transparency in everything we do, and bring years of industry-leading project-management skills to every engagement.
Where is your team located?
We're all full time and all right here, in the USA. Close contact cultivates success: we hold daily meetings to review project progress and collaborate on design and development.
What is the estimated timeline for completing a typical project?
The timeline for completing a project can vary based on its complexity and scope. During the initial consultation, we work closely with clients to understand their requirements and provide a realistic timeline. On average, initial projects span 4-6 months and always meet the specified timeframe agreed upon at the beginning of the development process.
How do you ensure the reliability and quality of the software through testing?
We prioritize software reliability through a comprehensive testing approach. Our team rigorously tests each feature for functionality, assesses compatibility across platforms, and evaluates performance under diverse conditions. Identifying and addressing vulnerabilities for robust security is a core focus, supplemented by live error detection frameworks and user flow tracking processes. Client involvement is key to maintaining transparency and confidence in the software's security, reliability, and readiness to meet business needs.
What kind of support do you offer post-launch?
When your app is on the web or in the App Store or Play Store, it's all yours! If you're interested in hiring us to add more features or monitor usage beyond our 30-day warranty period, you're welcome to but by no means required.
How do you ensure the security of the code and sensitive data during development?
Security is a top priority for us. We implement industry best practices for code security, conduct regular code reviews, and employ encryption techniques to safeguard sensitive data. Additionally, our team follows stringent access control measures, and we stay informed about the latest security threats and updates to proactively address any potential vulnerabilities.